International Shipping
SP Silicon Power provides international orders from Canada, Australia, Singapore, Philippines and Malaysia. Shipping rates vary depending on the delivery address, and there might be additional fees for remote areas.
About Customs, Duties & Taxes
When ordering from SP Silicon Power, you are responsible for ensuring the product can be lawfully imported to the destination country/region.
The recipient of an international shipment is considered the "importer of record", meaning that they are responsible for complying with all the laws and regulations of the destination county/region. When products are shipped outside of the United States, they may be subject to import taxes, customs duties, and fees imposed by the destination country or region. The recipient of an international shipment is responsible for paying these import taxes, customs duties, and fees when the shipment reaches the recipient's country or region. The recipient may also need to cover additional charges related to customs clearance, which may include handling fees and administrative fees associated with the customs clearance process. SP Silicon Power has no control over these charges and cannot predict the specific amount of these charges, as they vary from one destination to another.
Customs policies and regulations can vary significantly from one country to another. It is stronly recommended that you contact your local customs office or authorities for detailed information regarding customs procedures, requirements, and fees. When customs clearance procedures are required for an international shipment, it can lead to delays beyond our original estimated delivery time. It is important to note that any delays caused by customs are not included in the shipping time frame provided by SP Silicon Power.
About Estimated VAT/GST & Duty
SP Silicon Power offers customers customs duties, taxes, and fees (“VAT/GST & Duty”) estimation during checkout for international orders. With your authorization, an estimate of the estimated VAT/GST & Duty will be collected and used by the carrier or another agent to pay the import fees on your behalf (or the recipient's behalf) to the relevant authorities in the destination country. Import fees, including VAT/GST & Duty, are ultimately the responsibility of the importer (the buyer). These fees are imposed based on the laws and regulations of the destination country into which the products are being shipped.
The Estimated VAT/GST & Duty provided during checkout is an estimation and not an actual calculation. Customs regulations and tax rates may change, so the actual fees paid at the time of import may differ from the estimate.
Duties and taxes are typically calculated based on the market value of the product, which is the actual price before any promotions or discounts are applied. This ensures that customs authorities obtain the accurate import duties and taxes based on the true value of the goods.
You will not be charged additional fees if the actual Import Fees (including customs duties and taxes) exceed the estimated VAT/GST & Duty provided by SP Silicon Power during checkout.
Note:
The cost to ship items from different product categories to international destinations can vary. Several factors can influence shipping costs, including the specific item being shipped, the shipping method chosen, and the destination country. The terms and conditions also apply to the shipment of replacement products in the event of a problem with the original shipment. If you return a product back to us, you’ll be the exporter and will be responsible for compliance with all export laws of that country.